Remote IT Support
Windows and Mac troubleshooting, software support, email assistance and secure remote help for Calgary businesses.
Explore service →Calgary IT support for growing businesses
Your Business. Our IT Expertise.
Reliable, affordable IT support for Calgary businesses. From computers and networks to cybersecurity and cloud services, ARA Creative Lab keeps your business running smoothly.
Remote support and on-site service across Calgary • Plans tailored after an IT assessment
Our IT Services
Practical technology support, clearly explained
One local technology partner for the devices, accounts, networks and cloud tools your team uses every day.
On-Site IT Support
Hands-on technical support at business locations across Calgary for equipment, networks and workplace technology.
Explore service →Microsoft 365 & Google Workspace Support
Setup, migration, account administration, permissions, MFA and email troubleshooting for Microsoft 365 and Google Workspace.
Explore service →Network & Wi-Fi Management
Business Wi-Fi, routers, switches, connectivity troubleshooting and network security support in Calgary.
Explore service →Business Cybersecurity
Practical endpoint protection, MFA, patch management, security configuration and staff-focused security guidance.
Explore service →Data Backup & Recovery
Backup configuration, monitoring, recovery assistance and practical continuity planning for business data.
Explore service →Computer & Device Setup
New computer, printer, scanner, software and employee workstation setup for Calgary businesses.
Explore service →Printer & POS Support
Support for receipt printers, barcode scanners, POS connectivity and common business peripherals in Calgary.
Explore service →Website, Hosting & Domain Support
DNS, SSL, website hosting, domain and business email troubleshooting from a team that understands IT and the web.
Explore service →Employee IT Onboarding & Offboarding
Account, access and equipment workflows for employees joining, changing roles or leaving your business.
Explore service →Cloud Services
Cloud migration planning, storage configuration, access management and cloud application troubleshooting.
Explore service →IT Consulting
Technology planning, infrastructure assessments and practical IT recommendations for Calgary businesses.
Explore service →Business AI Integration
Practical AI integration for customer service, scheduling, documents, reporting and repetitive business workflows.
Explore service →AI Receptionist
AI-assisted reception for routine calls and messages, lead capture, appointment requests and human handoff.
Explore service →AI for Business
Put AI to work across your business
ARA Creative Lab can identify useful AI opportunities, connect them with your existing tools and build workflows that support your team. Every recommendation starts with your processes, data, privacy needs and desired human oversight.
Discuss an AI IntegrationBusiness AI Integration
Use AI to assist with customer communication, document search, summaries, reporting, scheduling and repetitive internal workflows.
- • Workflow and opportunity assessment
- • Integration with supported business tools
- • Staff guidance and human-review planning
AI Receptionist
Give customers a helpful first point of contact for routine calls or messages while keeping clear paths to your team.
- • Common-question handling and lead capture
- • Appointment-request assistance
- • Configured escalation and human handoff
AI features depend on the selected platforms and integrations. Third-party usage fees may apply. AI does not replace professional judgment, and sensitive workflows require an appropriate privacy and risk review.
Monthly Managed IT Plans
Predictable support that grows with your team
All prices are starting rates in Canadian dollars, before applicable taxes. Monthly minimums apply.
Essential
CAD$79/user/month
Minimum monthly commitment: $299
- Remote IT support during business hours
- Windows and Mac troubleshooting
- Microsoft 365 and Google Workspace assistance
- Software and printer troubleshooting
- Basic device monitoring and patching
- User account management
- Monthly IT health checks
Most Popular
Business
CAD$119/user/month
Minimum monthly commitment: $499
- Everything in Essential
- Endpoint security management
- Proactive device monitoring
- MFA configuration and support
- Backup monitoring
- Employee onboarding and offboarding
- Priority support
- Up to one hour of on-site support per month within Calgary
Complete
CAD$159/user/month
Minimum monthly commitment: $799
- Everything in Business
- Advanced security management
- Email security configuration
- Network and firewall monitoring for supported equipment
- Microsoft 365 advanced administration
- Quarterly IT and security reviews
- Technology planning and recommendations
- Higher-priority support
Plan details: All plans provide support during defined business hours. Prices are starting rates and are subject to an IT assessment and service agreement. Licences, hardware, backup storage, major projects and additional on-site work are billed separately. Monthly minimums apply even when per-user totals are lower.
One-Time IT Services
Support without a monthly plan
| Service | Starting Price |
|---|---|
| Remote IT Support | CAD $95/hour |
| On-Site IT Support | CAD $135/hour |
| Emergency / After-Hours Support | CAD $195/hour |
| Computer Setup | CAD $150/device |
| Employee Onboarding | CAD $100/user |
| Microsoft 365 Setup | CAD $300 |
| Google Workspace Setup | CAD $300 |
| Network & Wi-Fi Setup | CAD $300 |
| Malware Cleanup | CAD $150/device |
| New Office IT Setup | CAD $750 |
All amounts are CAD, before applicable taxes. Final pricing depends on project complexity, equipment, travel and required third-party services.
Why ARA Creative Lab
Technology support built around your business
We combine practical IT support with software development and web expertise, helping reduce the number of vendors your business needs to coordinate.
Learn about ARA Creative LabLocal Calgary-based technology company
Remote and on-site support options
Transparent pricing
Flexible support packages
Business-focused technical expertise
Software development and IT knowledge
One technology partner for multiple business needs
Industries We Support
Everyday IT help for Calgary businesses
Support is tailored to your actual systems, vendors and operating needs after an initial assessment.
Salons & Spas
Keep booking stations, payment devices, staff computers and guest Wi-Fi working together.
View industry solutions →Restaurants & Cafés
Get practical help with POS connectivity, receipt printers, office computers and business Wi-Fi.
View industry solutions →Retail Stores
Support checkout devices, barcode scanners, printers, networks and employee access.
View industry solutions →Laundromats
Maintain business computers, payment-connected equipment, cameras and reliable connectivity.
View industry solutions →Construction Companies
Support field and office devices, cloud file access, email and employee onboarding.
View industry solutions →Accounting & Professional Offices
Keep workstations, shared files, email, backups and account permissions organized.
View industry solutions →Real Estate Businesses
Support mobile teams, cloud applications, shared documents and secure account access.
View industry solutions →Medical & Dental Clinics
General IT support for office devices, networks, accounts and backups without making compliance claims.
View industry solutions →Daycares
Support staff devices, parent communication tools, scheduling, Wi-Fi and secure account access.
View industry solutions →Schools
Help staff manage devices, accounts, classroom connectivity, collaboration tools and everyday technical issues.
View industry solutions →Universities
Support departments and small teams with workstations, cloud tools, account workflows and technology projects.
View industry solutions →Small Businesses & Startups
Build a practical IT foundation that can grow with your team, tools and budget.
View industry solutions →How It Works
A clear path to better IT support
- 1
Contact Us
Tell us about your IT needs.
- 2
Free Initial Consultation
We discuss your business and technology environment.
- 3
Choose Your Plan
Receive a suitable support recommendation.
- 4
Get IT Support
Begin support after onboarding and agreement.
Frequently Asked Questions
Calgary IT support questions, answered
How much does IT support cost in Calgary?
ARA Creative Lab offers one-time remote IT support starting at CAD $95 per hour and on-site support starting at CAD $135 per hour. Managed IT plans start at CAD $79 per user per month, with monthly minimums. Final pricing follows an IT assessment and service agreement.
Do you provide on-site IT support in Calgary?
Yes. We provide on-site IT support at business locations across Calgary, alongside remote support options. Travel, scheduling and project requirements can affect final pricing.
Can you support businesses without an IT department?
Yes. Our services are designed for small and medium-sized businesses that need an external technology partner for everyday support, user management, device care and planning.
Do you support Windows and Mac computers?
Yes. We troubleshoot Windows and Mac computers, common software problems, email issues, printers and employee workstation setups.
Can you manage Microsoft 365 and Google Workspace?
Yes. We assist with setup, migration, user accounts, permissions, email troubleshooting, MFA and ongoing administration for Microsoft 365 and Google Workspace.
Do you support receipt printers and POS systems?
We support receipt printers, barcode scanners, network connectivity and common POS peripherals. Support for a specific POS application may depend on the vendor and available access.
Can I get IT support without a monthly contract?
Yes. One-time remote, on-site and project-based IT services are available at the starting rates shown on this page.
Are software licences and hardware included?
No. Software licences, hardware, backup storage, major projects and additional on-site work are billed separately unless a written proposal states otherwise.
Do you provide emergency IT assistance?
Emergency and after-hours assistance may be available by arrangement, starting at CAD $195 per hour. Availability is not guaranteed; contact us to confirm.
Can you integrate AI into my business?
Yes. We can assess practical AI opportunities across customer service, scheduling, document workflows, reporting and internal processes. Recommendations depend on your existing systems, data, privacy needs and budget.
Can you build an AI receptionist for my business?
Yes. An AI receptionist can be configured to handle routine calls or inquiries, collect lead details, assist with appointment requests and transfer appropriate conversations to a person. Features and third-party costs depend on the selected phone, messaging and business systems.
How can I get started?
Complete the inquiry form or call ARA Creative Lab. We will discuss your environment, recommend a suitable option and begin support after onboarding and a service agreement.
Contact & Quote Request
Let’s talk about your IT environment
Tell us what is working, what is not and what your team needs next. We’ll use the initial conversation to understand your environment and recommend a practical path forward.
Submitting this form does not create a service agreement or guarantee emergency availability.
Need a broader technology partner?
Explore ARA Creative Lab’s software development, web design and web hosting services.
View All Services